Privacy Policy
This Privacy Policy outlines how C&G RÉNO SOLUTIONS INC. ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website WWW.CGRENOSOLUTIONS.CA (the "Site"). We are committed to safeguarding your privacy and ensuring that your personal data is protected in compliance with applicable laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Act Respecting the Protection of Personal Information in the Private Sector (Quebec).
By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our Site.
1. Information We Collect
We collect personal information in several ways when you interact with our Site, including when you:
- Submit a contact form, sign up for a newsletter, or make a purchase.
- Use our services or request information from us.
- Participate in surveys, promotions, or any other interactive features on the Site.
The types of personal information we may collect include:
- Contact Information: Name, email address, phone number, postal address.
- Payment Information: Credit card details or other payment-related information (processed through secure third-party providers).
- Technical Information: IP address, browser type, device information, and browsing activity on the Site.
2. How We Use Your Information
We use the personal information we collect for various purposes, including:
- To respond to inquiries and provide customer support.
- To process transactions and send you related information.
- To improve our Site and services, such as by analyzing website usage.
- To send marketing communications, if you have consented to receive them.
- To comply with legal obligations or enforce our policies.
3. How We Protect Your Information
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and regular security audits.
However, no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating the Site and providing our services, such as:
- Payment processors
- Hosting providers
- Marketing and analytics partners
These third-party service providers are obligated to keep your information confidential and are not permitted to use it for any other purpose.
We may also disclose your personal information if required by law, such as to comply with legal obligations, protect our rights, or in the case of a merger or acquisition.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files that are stored on your device and help us remember your preferences and actions on the Site. You can manage or disable cookies through your browser settings, but please note that some features of the Site may not function properly if cookies are disabled.
6. Your Rights
As a resident of Quebec, you have the following rights with respect to your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You may request that we correct any inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal information, subject to legal or contractual restrictions.
- Withdraw Consent: If you have provided consent for us to use your personal information for marketing purposes, you may withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact information provided below.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children's Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected personal information from a child under 13, please contact us immediately so that we can take appropriate action.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated Privacy Policy on this page and update the effective date at the top. Please review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
C&G RÉNO SOLUTIONS INC.
Po. Box 51549 BOUL. TASCHEREAU, GREENFIELD PARK, QC. J4V 3N8
